BADM100 - DVHA2 - Introduction to Business Essay

BADM100 - DVHA2 - Introduction to Business - Essay Example runnel a business could be expensive if customers, employees, and contractors had grounds for litigation.The next basis for business decisions should be the associations mission statement. For example, if I had a business that sold Xs and Os, my mission statement would be I will sell the most efficient Xs and Os in a pleasant and customer kind atmosphere. Since my business is making efficient Xs and Os in a pleasant and customer friendly atmosphere, every(prenominal) decision made would be toward that goal. An example would be if I had to make the decision to cut my sugar in half for Xs to increase efficiency, I would make the decision to make the Xs more efficient.More involved issues come when discussing profit, layoffs, and efficiency. If I had to lay off twenty employees to make Xs increase in efficiency, I would capture to make decisions to keep my business financially sound instead of raising efficiency. However I would non make inefficient Xs and Os just to turn a profit even if it meant keeping numerous people employed.Customers are important to any service business. Word of mouth is a powerful tool. Companies derriere ensure the needs of the customers are met on a consistent basis by having survey cards, whodunit shoppers, refunds, and complaint processes for dissatisfied customers. All employees need to be trained toward making a customer clever by treating them with